Manuals
Operation Policy Manual
- Provides instruction and direction for the day-to-day operation of HERO business
- This is the essential document that provides structure and ensures consistency and quality services
Board of Directors Handbook
- The foundation of a committed, knowledgeable, and effective board is orientation and education. A board manual serves two functions:
- For the new board member, it is an orientation handbook that provides useful information about the organization, board structure and operations, and fellow board members and staff
- Second it is used as a working tool and resource about organization and the board.
Employee Handbook
- A compilation of the company, benefits, employee compensation, policies, procedures, working conditions, and behavioral expectations that guide employee and volunteer actions
Volunteer Handbook
- This handbook was prepared to give volunteers essential information about the policies and expectations of HERO volunteers
- The handbook has been organized by topic to help find information you need easily
HERO Point of Sale System
- Includes the necessary hardware and software
- Minimizes start up issues
- Minimizes start up time
- HERO set up
- Track Product flow from one location to another
- Track who receives what so contact can be made for future needs
- Reserve an item for a specific person for a length of time you choose
- Accurate way to track all donations including equipment or by weight; by donor and prints donation receipt
- Accurate inventory of what is available immediately and its value
- Daily cash out makes system secure; credit cards, cash and checks have to balance daily
- Pull demographics of donors and those in need
- Pull financial reports at will
- List top selling items by category or overall
- Create your own bar codes and descriptions
- All is online and therefore accessible anywhere in the world from any internet access point including Androids and Apple devices.
Summary
The benefits of the start-up package allows affiliate organizations to start up quickly, avoid start-up set backs and frustrations, and allows affiliates to organize and utilize volunteers immediately.